Gammadyne Round-Robin Mailer 15.0
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File size: 11.8 MB
Does your company have a sales staff? Do you have leads arriving by email? If so, you probably need a solution that distributes those leads promptly, reliably, and fairly to your staff. Round-Robin Mailer is designed to do exactly that. It connects directly to a POP3/IMAP4 mail server, reads all email, and forwards each one to a member of the staff in a rotating fashion.
Because we understand how important leads are, Round-Robin Mailer is designed for maximum reliability. It is guaranteed to never lose an email.
Features
Round-Robin Mailer is a desktop application that runs on Windows (XP or later).
Receives email from mail servers that support POP3 or IMAP4 access, just like an email client. There is no need to install it on a server. Rather, it can be installed on the desktop of the person who administers it.
Sends email via SMTP. Both relaying and Direct Delivery are supported.
Bullet-proof reliability. It can run for months at a time. Will not crash and does not leak resources.
Generates statistics (in a graph or table) of how many emails were forwarded to each staff member over time.
A staff member can be easily marked "Unavailable" to exclude them from receiving emails.
An optional work schedule can be specified for each staff member. The staff member will not receive emails outside of the schedule.
When the Permanent Relationships feature is enabled, emails arriving from the same source will always be forwarded to the originally chosen staff member.
Junior staff members can be assigned a lower percentage of leads.
The Quota System is useful when the "staff members" are instead clients who pay for leads.
You can compose an email to the next staff member in the rotation. This is great for fairly distributing a lead that came from another source.
Certain types of emails can undergo custom processing. For example, you may want all emails containing the text "residential" to go to a particular staff member. Or, emails whose subject contains the word "support" can go to a subset of the staff members.
The body and headers of the forwarded email can be modified.
Supports archiving of all emails received and forwarded.
A detailed operation log can be generated.
Release Notes
* While sending a forward, once every 10 seconds, a "NOOP" command (no-operation) is sent to the incoming mail server. The command does nothing, except that this ensures that the mail server does not automatically close a connection that has been idle too long. This fixes a problem where a large email can never be deleted because the forwarding is taking too much time.
* Round-Robin Mailer will now attempt to automatically discover the correct PTR record for your computer's network adapter, and use this when issuing the EHLO SMTP command. Some mail servers foolishly try to evaluate the EHLO command, so this will help eliminate a rare source of failure.
* In the event of a DNS error, the DNS cache is now flushed. This should improve reliability in the event of a transient Internet connection problem.
* Added support for database schemas.
* Modifications: added the "CC: header (obeyed)" option to the Where column. This option allows you to change the CC: header, and have a copy of the forwarded email sent there. Previously, the CC header was always ignored.
* Import Staff: added the ability to import staff members from a database.
* Rules: the "BCC" Action now supports multiple email addresses.
* View Archive: it is now possible to select multiple emails, and copy or delete them as a group.
* Added the {subject} variable.
* The Operation Summary now reports the total number of Permanent Relationships that were observed.
* Rules: if the Action is "Set Group", upon clicking in the "Forward To" column there is now a drop-down list containing all of the groups specified in the project.
* Generate Statistics Report: improved performance when not all staff members are included.
* Edit Rotation: added the ability to delete a group's memory of the rotation.
* Numerous interface improvements, especially regarding 4K monitors.
* HTML Preview: the document now scales to the system's DPI setting, which is important on high resolution monitors.
* HTML Editor: added the "Import CSV As Table" tool.
* Database Table Editor: this window now has an Exit button on the caption, which will prompt you to save changes if necessary.
* View Archive: embedded images will now appear when you click "Click To Trust".
* Compose: Insert Hyperlink: added a button that opens the entered URL in your web browser, which is useful for testing its correctness.
* View Archive: Save Attachment: this now displays a follow-up window that allows you to Open or Copy the saved attachment, or Explore the folder where it was saved.
* View Archive: Open Attachment: if the attachment has no extension, its Content-Type header is now used to provide a default so that the attachment can be opened in the appropriate application.
* Compose: all text attachments will now specify a character set in the MIME headers. This will obey a byte order mark if present, otherwise it uses the system default character set. This ensures that the recipient will see the proper characters even if their system uses a different system character set.
* View Archive: View Attachments: for 8-bit text attachments, the character set specified in the MIME header is now honored.
* View Archive: this now remembers all of the preferences for the email viewer.
* Compose: Paste image file: added support for unicode characters in the image filepath.
* Added a "Possible?" button next to the Direct Delivery option, which launches the "Direct Delivery Possible?" tool.
* Database Table Editor: Filter Settings: added the "Don't Remember" option. If checked, a history of past inputs is not remembered in the drop-down list.
* Compose: Edit/Resize Attachment: this now operates on the table row that has a cell with focus, rather than requiring that a row be selected.
* Test Incoming Servers: a warning now appears if the port is POP3 but the protocol is IMAP4, or vice versa.
* Edit Rotation: added a Help button.
* Added a help file chapter on ODBC Drivers.
* Added the "Clipboard Inspector" tool to the Interface menu.
* The taskbar button no longer reflects the operation progress meter. When RRM is running continuously, this is more distracting than useful.
* Fixed: when maximized, the window's border could possibly be visible on a secondary monitor.
* Fixed: possible window flicker on 4K monitors, or when many System-G windows are open, or when kernel memory becomes scarce.
* Fixed: Compose: Edit Attachment: clicking Cancel was corrupting attachments that contain a byte order mark.
* Fixed: Database Table Editor: the mouse wheel was not working on the Filter's drop-down list.
* Fixed: Compose: repeatedly rotating a JPG was degrading the quality due to the nature of lossy compression.
* Fixed: Compose: when right clicking on a table, image, list, or hyperlink, the context menu was not always including the associated Properties option.
* Fixed: View Archive: the table needed to be re-sorted after it was fully populated by its background worker thread.
* Fixed a rare SSL connection error.
* Fixed: the "Lock Project" option was preventing backups from being made.
* Fixed: if the "Ignore Relationship" Rule Action is executed, the Count and Date columns are no longer updated.
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